Pacific Saddlery

Comprehensive Internet Overview with AI

• Company Name: Pacific Saddlery
• Location: Temecula, California, USA
• Core Business: A premier manufacturer and luxury equestrian retailer specializing in fine equestrian goods.
• Products Offered:
  • Rider's Essentials: Show coats (including custom Allon Show Coat Studio), show shirts, vest covers, accessories, bags.
  • Horse's Essentials: Bridles, reins, martingales, bits, blankets.
  • Barn Essentials: Stable Power Max (mobile electric generator, 94 kWh capacity), Stable Power Mini (mobile power station).
  • Saddles: New saddles.
• Services Offered:
  • Boot repair (including new zippers, polishing, soles, stretching).
  • Tack cleaning and repair (English saddle, bridle, reins, martingales, breastplates).
  • Plate installation (for halters/bridles/saddle plates).
  • Custom show coats (Allon custom show coat studio).
  • Boot fittings.
  • Saddle repair.
  • Potentially boarding, English lessons, training, and horse sales (information varies across sources, some list these, others focus on retail/repair).
• Contact Information:
  • Phone: 888-371-0883
  • Text: 949-356-9356
  • Email: repairs@pacificsaddlery.com
  • Address: 34731 De Portola Rd, Temecula, CA 92592 (appointment recommended for visits)
  • Business Hours: 7 Days a week, 9 AM to 6 PM PST (available via phone, text, email, live chat)
• Repairs Process:
  • Customers ship items to Pacific Saddlery.
  • A specialist inspects items and contacts the customer with repair details and pricing.
  • Repairs are completed with expert craftsmanship.
  • Items are shipped back to the customer (typically within 7-10 days for most repairs, longer for saddles).
  • Customers cover shipping costs to Pacific Saddlery; return shipping options are provided.
  • Accepts images of damage via text for initial assessment.
  • Accommodates special requests and sometimes repairs items with exotic materials.
  • Uses various wools (white wool, long fiber, Jacobs wool, synthetic) for re-flocking.
  • Can custom-size bridles for new horses.
• Business Structure/Partnerships:
  • In December 2023, ECGI Holdings, a diversified holding company (viticulture and luxury fashion), announced a joint venture Share Purchase Agreement with Nick Collins, creating Pacific Saddlery, Inc.
  • Nick Collins brings over 25 years of expertise in equestrian luxury goods, having founded Rolling Meadows and created the Allon and Renard et Cheval brands.
  • This strategic move aims to build a globally respected boutique brand in the luxury equestrian marketplace.
• Market Presence:
  • Has participated as a vendor alongside luxury brands like Hermes at elite equestrian events such as the Desert International Horse Park ($1,000,000 Coachella Cup Grand Prix).
  • Focuses on the luxury equestrian market, targeting consumers with high net worth.
• BBB Rating: Pacific Saddlery is NOT a BBB Accredited Business and holds a C- rating due to reasons such as failure to respond to complaints.